CallTower Sets the Stage for Revolutionary Growth in European Markets as an Elite Operator Connect Provider
SALT LAKE CITY, UT, ROCHESTER, NY, BOSTON, MA, March 05, 2024 (GLOBE NEWSWIRE) -- CallTower, a global pioneer in providing advanced cloud-based solutions for unified communications, contact centers, and collaboration, proudly announces the expansion of its Operator Connect for Microsoft Teams service to the EMEA region. Since becoming one of the select providers for Operator Connect in September 2021, CallTower has continued to extend its reach. Today marks a significant milestone as they broaden their services to include Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Spain, Sweden, and Switzerland. This expansion builds on their established presence in the US, Canada, and the UK, further solidifying CallTower's commitment to enhancing global communications.
CallTower is at the forefront of revolutionizing communication solutions for businesses across the EMEA region in local currencies (including the euro, the UK pound sterling and others) through the enablement of Operator Connect for Microsoft Teams. This innovative service transforms the way organizations connect by delivering PSTN voice access directly within Teams, significantly enhancing the customer experience. Operator Connect not only simplifies the integration between networks but also streamlines the provisioning and management of users. This leads to improved support models that elevate the overall quality of service. Since 2018, CallTower has been providing Microsoft Teams Voice to users in EMEA and over 70 countries globally.
CallTower’s Operator Connect for MS Teams allows for the extension of PSTN voice services to regions that are not covered by Microsoft Calling Plans. This capability is crucial for businesses aiming to maintain a global presence, providing them with a competitive edge in today's fast-paced market. By leveraging CallTower’s expertise and support, companies can ensure a robust and reliable communication framework, essential for thriving in the digital era. This functionality enables them to effortlessly connect calling services, acquire phone numbers, and assign these components to users, ensuring a smooth operational flow. CallTower stands out by offering technical support and managing the voice network and infrastructure, relieving businesses from the complexities of these tasks.
CallTower enhances Operator Connect for Microsoft Teams, effectively addressing essential communication needs through a comprehensive suite of business integrations. This includes advanced SMS/MMS texting features, stringent compliance recording, crucial emergency services where available, and reliable one-click failover capabilities. Moreover, CallTower provides a range of innovative contact center solutions among other services, enabling businesses to significantly improve their communication frameworks.
"CallTower is thrilled to deliver on our promise of catering to customers in EMEA," announced CallTower's Chief Revenue Officer, William Rubio. "The launch of Operator Connect for Microsoft Teams marks the pinnacle of this commitment. It revolutionizes how our customers connect, offering a seamless transition and effortless implementation, all while broadening our coverage. By voice-enabling Teams through CallTower’s Global Network, we're not just supporting our European clients; we're empowering them. We provide a variety of options tailored to meet the diverse needs of their workforce, ensuring every user has exactly what they need to excel."
CallTower has strategically positioned itself as a leader in communication solutions by developing CallTower Connect, an innovative provisioning tool designed to streamline and simplify the management of its services. This proprietary portal is a testament to CallTower's commitment to empowering businesses with the ability to effortlessly customize and control their communication platforms.
Through CallTower Connect, users gain access to a user-friendly interface that enables quick and efficient provisioning of a wide array of CallTower services. This includes seamless provisioning of CallTower’s Microsoft solutions, including Operator Connect, Direct Routing, GCC High Direct Routing, and Microsoft 365, among other vital communication tools. The simplicity and efficiency of CallTower Connect means that businesses can rapidly adapt their communication strategies to meet evolving needs without the need for extensive technical knowledge or support.
Since its inception in 2002, CallTower has evolved into a global cloud-based, enterprise-class cloud communications (unified communications, contact center and collaboration) solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Operator Connect for Microsoft® Teams, MS Teams Direct Routing, GCC High Teams Direct Routing, Microsoft® 365, Cisco® Webex Calling / UCM, Cisco® CCP, Zoom Phone, Zoom (BYOB) and four contact center options, including Five9 for business customers.
For more information contact marketing@calltower.com
Contact:
Kade Herbert
CallTower, Inc.
8003475444
marketing@calltower.com
- 周星驰新片《少林女足》在台湾省举办海选,吸引了不少素人和足球爱好者前来参加
- 周星驰新片《少林女足》在台湾省举办海选,吸引了不少素人和足球爱好者前来参加
- 一个“江浙沪人家的孩子已经不卷学习了”的新闻引发议论纷纷
- 看新东方创始人俞敏洪如何回应董宇辉新号分流的?
- 大家一起关注新疆乌什7.1级地震救援见闻
- 国足13次出战亚洲杯首次小组赛0进球
- 男子“机闹”后航班取消,同机旅客准备集体起诉
- TVB老戏骨女儿与男星离婚近两年,公开与眼镜男合照高调晒恩爱
- 闹大了!女星参加浙江卫视跨年晚会丢2万元戒指,哭诉自己赔不起
- 冯小刚新片《非诚勿扰3》票房扑街,“贺岁片之王”晚节不保
- 《五福临门》新女主角吴宣仪惊艳亮相!
- 产业数字化 为何需要一朵实体云?
- 私域反哺公域一周带火一家店!
- 抖音直播“新红人”进攻本地生活领域